Last updated: 04.10.2023
Align Lifestyle™, (“the Company”, “us”, “we”, or “our”), operates the website www.alignlifestyle.co.uk We may change or add to this privacy notice, so we encourage you to come back and read it periodically. Align Lifestyle is the data controller that resides in Limedale Road, Mossley Hill, Liverpool L18 5JF
This privacy notice governs the website Align Lifestyle, informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Your privacy is very important to us.
DATA WE COLLECT
While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
· Email address
· First name and last name
· Phone number
· Dietary requirements
· Health related Information
· Address, State, Province, ZIP/Postal code, City
For clients who work with the company, we may also collect further, voluntary
information to enable us to provide our service in an optimised manner. Some data collected from clients may include:
· Sensitive Information
· Goals and Aspirations
· Business Details
· Health Related Information
Information Collected Automatically
· Log & Device data. When you visit our site, we may automatically record information (“log data”), including information that your browser sends whenever you visit our site. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.
HOW WE USE YOUR INFORMATION
We may use information that we collect about you to:
· Provide our Products and Services. We will use your information to provide our products and services to you.
· Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services and content, or products, services and content offered by others. We do this to help make our products better and to develop new products.
· Communicate with you. We may send you emails about new product features or other news about us or on topics we think would be relevant to you. You may opt out of these at any time. Visit the Your Choices section below.
· Responding to your requests. We will also use your information to respond to your questions or comments.
We may contact you to inform you about changes in our services, our service offering
We may develop and display content and advertising tailored to your interests on our products and services on our site and on other sites;
We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection.
Sharing and Disclosure
We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared.
We will share your information in the following ways:
· With third party service providers, agents, or contractors. We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process credit card transactions or other payment methods. Or, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorise them to use or disclose your personal information except in connection with providing their services.
Specifically for analytics providers, we use Google Analytics which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
Please note at this time, we do not recognise automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
To see more about Facebook’s participation in the Digital Advertising Alliance please visit the Choices section of this notice.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Links to Other Sites
We may have links on our site to other sites that we do not operate. If you click on a third party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies or its practices.
Align Lifestyle™ will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Align Lifestyle™ will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Choices and Individual Rights:
We aim to take reasonable steps so you can correct, amend, delete or limit the use of your Personal Data.
You have the following choices:
As described above, if you do not wish to receive promotional e-mails from us, you may opt out at any time.
· Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
· You can opt out of online targeted advertising by opting out within the advertisement itself or by visiting European Interactive Digital Advertising Alliance in Europe
Your rights under certain circumstances:
To access and receive a copy of the Personal Data we hold about you.
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you have provided to us. You can request to obtain a copy of this information in a commonly used electronic format so that you can manage and move it. We will need to verify your identity before being able to respond to such requests. Please contact us at email@example.com
We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Our policy on children’s information
Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.
Changes to the Policy
We may change this policy from time to time, and if we do make changes, we’ll post any changes on this page. If you continue to visit our site after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent on the new policy.
Retreats / Events / Classes
It is the customer’s responsibility to check the reservation and ensure that the particulars contained therein are correct.
If choosing payment plan option and the balance is not received by the due date, we reserve the right to cancel the reservation and retain a 25% administration fee.
In the event of cancellation of events and classes by Align Lifestyle™ then a full refund will be given.
In the event of cancellation of retreat, event or class by the customer, regardless of the circumstances, no refund is permitted.
If an outbreak of Coronavirus either at the destination or here in the UK prevents us from travelling to the retreat, then we will book an alternative date and destination, and transfer your booking. Where that is not possible then you will receive a refund of monies paid with the exception of £100 booking fee. You will be required to deal directly with your airline with regards to a refund of any flights. Should you choose to cancel because of Coronavirus but the retreat is still able to go ahead then you will be subject to the standard cancellation terms in the T&C’s above.
Due to situations beyond our control, we reserve the right to change bookings of retreats, events and classes and shall inform the customer as soon as possible. Alternative arrangements may be offered but we do not accept responsibility for any costs incurred, including airfare.
Align Lifestyle™ are not held liable for any flight costs.
The customer shall not use the property or location except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance.
The customer shall keep all retreat, event and class fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
We reserve the right at our sole discretion to terminate use of the property / location or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property / location and we shall not refund payment or accept any consequential liability, damages, or loss.
We retain all copyright licence rights and sole exclusive ownership of teachings, information, photographs and material. The material may not be modified, copied or used in any other way.
It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time where retreat locations are outside the UK.
We can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
We reserve the right to alter any facility, accommodation or activity.
In the event that the customer decides to downgrade their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade the new price will apply.
The customer must comply fully with all and any health and safety regulations introduced by us. Customers who have injuries or illnesses are advised to seek doctor’s advice if taking part in exercise. We are not liable for any injuries to the customer in his/her use of our facilities or participation in activities.
We cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
In the event of a customer having any complaint then he/she will not discuss this with any third party and shall notify us as soon as possible.
We shall not be liable for any failures beyond our control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
Where payment plans are in place:
In case of late payment of any agreed terms, Align Lifestyle will email a reminder. If still no payment is made within 14 working days after “payment reminder email” date, reservation will be released and no refund will be made on paid deposit to date. Align Lifestyle will then have no obligation to honour the booking.
We accept no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from Retreats, Events and Classes.
We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.
In the case of attending a joint retreat with Align Lifestyle™ and The X Party Group Limited t/a The Spiritual Party the terms and conditions apply to both companies as the organiser without exception.
These terms and conditions shall be governed by English Law and the parties consent to the exclusive jurisdiction of the English courts in all matters regarding them.
If you have any questions or comments about this policy, please contact us at firstname.lastname@example.org
Last updated: 04.10.2023
What are cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to
recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
· To enable certain functions of the Service
· To provide analytics
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
· Analytics cookies. We may use analytics cookies to track information how the
Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
· For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
· For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
· For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
· For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
· For any other web browser, please visit your web browser’s official web pages.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites:
· All About Cookies: http://www.allaboutcookies.org/
· Network Advertising Initiative: http://www.networkadvertising.org/
This policy may be changed at any time at Align Lifestyle™ discretion. If we should update this policy, we will post the updates to this page on our Website.
This policy was last updated: 04.10.2023
Limedale Road, Mossley Hill, Liverpool, L18 5JF